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Featured Customer

Lora Cecere, AMR:
Why did you adopt the Retail Solutions algorithm?

J.P Brackman, P&G:
It was easy. Their algorithm was out-performing ours. We tested theirs against ours and found that their systems was detecting 5-8x more OOS conditions than we were getting from our algorithm. [...] We were able to improve the ROI on the technology
to 5x original
expectations.

-J.P Brackman, Procter & Gamble, in AMR Research, Procter & Gamble Takes Action on Out of Stocks.
December 2007

Resources

Resource Center

Retail Solutions is dedicating significant resources to innovation, best practice identification and research and development. The Resource Center contains recent documents highlighting our thought leadership as well as numerous examples of tangible value creation for our customers.


November 24th, 2009 (Case Study)
Reducing Out-of-Stocks with More Effective Planograms


In this exclusive Retail Solutions case study, the J.M. Smucker Co. explains how they leveraged downstream data to decrease out-of-stock levels for the Dunkin’ Donuts coffee range. This case study describes how the company designed a planogram based on actual retail execution data and managed to not only achieve their availability objectives but also to generate a significant sales increase.
»Read the case study

July 23rd, 2009 (Case Study, Webinar)
Getting Ready for Hannaford Vendor Pulse

In this webinar, Scott Craig, Director of Supply Chain Services, Hannaford, describes the new Vendor Pulse data sharing program. Through this program, Hannaford shares operational point of sale and inventory data with suppliers, to provide suppliers with unprecedented visibility into shared business operations and enable them to leverage this visibility and turn it into actionable insights to help solve business issues and drive joint business growth. By listening to this replay, you can learn what data Hannaford shares, at what level of granularity; how Hannaford and suppliers expect to create value and growth through this initiative; and how Hannaford vendors can participate in the program.
»Replay this exclusive Retail Solutions / Hannaford Webinar

July 14th, 2009 (Webinar)
Best Practice Series Webinar #3: Measuring Promotion Execution

Following the first two events on promotion design and planning, the third webinar in our best practices series focuses on execution. “Measuring Promotion Execution from the Factory to the Shelf” is now available for replay exclusively for Retail Solutions customers.
»Read the rest of this entry

June 30th, 2009 (Case Study)
Unilever: Optimizing Shelf Availability on Multi-Week Promotions

Unilever named Food Lion Vendor Pulse Supplier of the Month for June 2009
»Read more

May 26th, 2009 (Case Study)
Coca-Cola: Optimizing a New Package Introduction

Coca-Cola named Food Lion Vendor Pulse Supplier of the Month for May 2009
»Read more

May 19th, 2009 (Webinar)
Best Practice Series Webinar #2: Plan for Success

Our second webinar in our best practices series, “Plan for Success: Best Practices for Promotion Planning” is now available for replay exclusively for Retail Solutions customers.
»Read the rest of this entry

May 19th, 2009 (Webinar)
Food Lion and Kraft Foods on the Power of Data-Sharing, a Supermarket News Webinar

Food retailers have increasingly come to recognize the value of sharing retail intelligence such as POS and inventory data with their suppliers. One of the largest data-sharing programs is Vendor Pulse, which Food Lion has launched during the past year. The Salisbury, N.C.-based retailer, which operates more than 1,200 stores, now shares a wide array of daily retail data and scorecard calculations with more than 80 vendors in what has grown to be a mutually rewarding collaborative venture.
»Read the rest of this entry

April 28th, 2009 (Case Study)
Kellogg’s: Cutting Inventory Levels

Kellogg’s named Food Lion Vendor Pulse Supplier of the Month for April 2009
»Read more

April 14th, 2009 (Webinar)
Best Practice Series Webinar #1: Running Effective Promotions

Our first webinar, “Running effective promotions - how to leverage retailer data when designing, executing and analyzing a promotion” is now available for replay exclusively for Retail Solutions customers.
»Read the rest of this entry

April 11th, 2009 (Case Study)
Building a Demand-Centric Supply Chain


When Allan Barr took responsibility as operations manager in the drug channel at The Procter & Gamble Company (P&G) in April 2006, he began by defining success in his role: winning the “First Moment of Truth” – the moment when the customer chooses any of P&G’s 3,000 products over any competitor products in many thousands of U.S. drug stores (winning the “Second Moment of Truth” is the one when the consumer actually uses the product). This case study explains how P&G leverages operational retailer from Retail Solutions to build up an industry leading supply chain.

»Read the case study

April 8th, 2009 (Case Study, Event)
Food Lion, PepsiCo, Kraft talk about Vendor Pulse at the GMA IS/LD Conference

A commanding team presented “Driving Game-Changing In-Store Execution Through Trading Partner Collaboration” at the 2009 GMA IS/LD event.
Pete Bonneau, Food Lion’s Vice President, Dry Category Management and Charles Davis, Food Lion’s Vice President, Business Strategy and Analytics teamed up with John S. Phillips, PepsiCo’s Vice President, Customer Supply Chain and Logistics and Lisa Walsh, PepsiCo’s Vice President and General Manager for the Delhaize Team to explain how in today’s rapidly changing industry and economic landscape, leading retailers and suppliers are taking collaboration to new levels to ensure continued success.
»Read the rest of this entry

March 31st, 2009 (Case Study)
PepsiCo: Reducing DSD Out-of-Stocks

PepsiCo named Food Lion Vendor Pulse Supplier of the Month for March 2009
»Read more

March 15th, 2009 (Case Study, Event)
Walgreens’ Becky Bly Talks About Data Sharing at NACDS Supply Chain

At the 2009 NACDS Supply Chain Even, Becky Bly was invited to presented how Walgreens is “Using POS Data to Drive Supply Chain Efficiency”. Her well attended session addressed how companies work collaboratively on data-sharing, to cover supply chain and sales insights, address more than just the simple challenge of getting the data, but also know how to successfully leverage the data by employing best practices and business intelligence for strategic operational and supply chain gains.
You can read Becky’s presentation here

February 24th, 2009 (Case Study)
Kraft Foods: Improving Retail Execution for Promotions

Kraft Foods named Food Lion Vendor Pulse Supplier of the Month for February 2009
»Read more

January 7th, 2009 (Case Study)
Kimberly Clark: Becoming the Indispensable Partner for Retailers


When it comes to working with its retailer customers, Kimberly-Clark has a simple philosophy. “We want to be the indispensable partner,” said Greg Pike, who leads customer development for Delhaize USA, covering both Food Lion and Hannaford in the Eastern United States.

This case study explains how Kimberly-Clark leverages point-of-sale data with Retail Solutions to foster win-win relationships with Food Lion, and earned Kimberly-Clark the inaugural Food Lion Vendor Pulse Supplier of the Month in January 2009.

»Read the case study

September 8th, 2008 (White Paper)
Building Confidence In Retail Data

Most consumer goods companies agree that the point-of-sale (POS) and inventory data they get from retailers does not match the store reality – and by a significant factor. Based upon the experience acquired from managing data from 25 retailers for 250 manufacturers, this white paper describes the best practices used by CPG industry leaders to transform their raw retail data into trustworthy data, providing your company with a data quality checklist to leverage accurate, timely data for better business decisions.
»Download this exclusive Retail Solutions White Paper

April 14th, 2008 (White Paper)
Debunking the Myths of Out-of-Stocks

Both retailers and manufacturers know that resolving the issue of out-of-stocks (OOS) is the single and most efficient way to boost sales and gross margin. However, with OOS rates around 8 to 10%, rates have not significantly decreased in the past 10 years and the industry still struggles to implement effective OOS reduction mechanisms. This white paper, based on the results and insights Retail Solutions gained in over twenty OOS studies for leading CPG manufacturers, sheds new light on the effectiveness of some of the methods used, from zero-sales tracking to multi-echelon inventory management, from planogram to store interventions, and offers actionable recommendations to finally solve the OOS riddle.
»Download this exclusive Retail Solutions White Paper

February 20th, 2008 (Webinar)
From Visibility to Value: Lessons Learned about Demand Signal Repositories


Many have tried to build and leverage a DSR, but only a few have succeeded. In this executive-level briefing, Lora Cecere of AMR and Dr. Jonathan Golovin of Retail Solutions, discuss the lessons learned from these implementations and offer practical advice to consumer goods professionals looking to improve the way they handle and create value with retailer data.
»Replay this exclusive Retail Solutions / AMR Research Webinar

February 11th, 2008 (White Paper)
Don’t Try This at Home - Five Lessons to Consider before Formulating a Demand Signal Repository Strategy

While Demand Signal Repositories (DSRs) are emerging as a critical element of manufacturer IT strategies, very few companies are successful with their implementation projects. This white paper explores some of the difficulties faced by consumer goods companies as they are trying to consolidate, cleanse and harmonize retailer data, and offers solutions to help manufacturers focus on creating value with retailer data, rather than on struggling to build and operate their DSR.
»Download this exclusive Retail Solutions White Paper

December 10th, 2007 (Analyst Coverage, Case Study)
Procter & Gamble Takes Action on Out of Stocks

“Why did you adopt the T3Ci algorithm?
It was easy. Their algorithm was outperforming ours. We tested theirs against ours and found that their system was detecting 5-8X more OOS conditions than we were getting from our algorithm.”
»Read More


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