November 24th, 2009 (Case Study)

In this exclusive Retail Solutions case study, the J.M. Smucker Co. explains how they leveraged downstream data to decrease out-of-stock levels for the Dunkin’ Donuts coffee range. This case study describes how the company designed a planogram based on actual retail execution data and managed to not only achieve their availability objectives but also to generate a significant sales increase.
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In this webinar, Scott Craig, Director of Supply Chain Services, Hannaford, describes the new Vendor Pulse data sharing program. Through this program, Hannaford shares operational point of sale and inventory data with suppliers, to provide suppliers with unprecedented visibility into shared business operations and enable them to leverage this visibility and turn it into actionable insights to help solve business issues and drive joint business growth. By listening to this replay, you can learn what data Hannaford shares, at what level of granularity; how Hannaford and suppliers expect to create value and growth through this initiative; and how Hannaford vendors can participate in the program.
»Replay this exclusive Retail Solutions / Hannaford Webinar
July 14th, 2009 (Webinar)
Following the first two events on promotion design and planning, the third webinar in our best practices series focuses on execution. “Measuring Promotion Execution from the Factory to the Shelf” is now available for replay exclusively for Retail Solutions customers.
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Unilever named Food Lion Vendor Pulse Supplier of the Month for June 2009
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Coca-Cola named Food Lion Vendor Pulse Supplier of the Month for May 2009
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May 19th, 2009 (Webinar)
Our second webinar in our best practices series, “Plan for Success: Best Practices for Promotion Planning” is now available for replay exclusively for Retail Solutions customers.
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May 19th, 2009 (Webinar)
Food retailers have increasingly come to recognize the value of sharing retail intelligence such as POS and inventory data with their suppliers. One of the largest data-sharing programs is Vendor Pulse, which Food Lion has launched during the past year. The Salisbury, N.C.-based retailer, which operates more than 1,200 stores, now shares a wide array of daily retail data and scorecard calculations with more than 80 vendors in what has grown to be a mutually rewarding collaborative venture.
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Kellogg’s named Food Lion Vendor Pulse Supplier of the Month for April 2009
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April 14th, 2009 (Webinar)
Our first webinar, “Running effective promotions - how to leverage retailer data when designing, executing and analyzing a promotion” is now available for replay exclusively for Retail Solutions customers.
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When Allan Barr took responsibility as operations manager in the drug channel at The Procter & Gamble Company (P&G) in April 2006, he began by defining success in his role: winning the “First Moment of Truth” – the moment when the customer chooses any of P&G’s 3,000 products over any competitor products in many thousands of U.S. drug stores (winning the “Second Moment of Truth” is the one when the consumer actually uses the product). This case study explains how P&G leverages operational retailer from Retail Solutions to build up an industry leading supply chain.
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A commanding team presented “Driving Game-Changing In-Store Execution Through Trading Partner Collaboration” at the 2009 GMA IS/LD event.
Pete Bonneau, Food Lion’s Vice President, Dry Category Management and Charles Davis, Food Lion’s Vice President, Business Strategy and Analytics teamed up with John S. Phillips, PepsiCo’s Vice President, Customer Supply Chain and Logistics and Lisa Walsh, PepsiCo’s Vice President and General Manager for the Delhaize Team to explain how in today’s rapidly changing industry and economic landscape, leading retailers and suppliers are taking collaboration to new levels to ensure continued success.
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PepsiCo named Food Lion Vendor Pulse Supplier of the Month for March 2009
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At the 2009 NACDS Supply Chain Even, Becky Bly was invited to presented how Walgreens is “Using POS Data to Drive Supply Chain Efficiency”. Her well attended session addressed how companies work collaboratively on data-sharing, to cover supply chain and sales insights, address more than just the simple challenge of getting the data, but also know how to successfully leverage the data by employing best practices and business intelligence for strategic operational and supply chain gains.
You can read Becky’s presentation here
February 24th, 2009 (Case Study)
Kraft Foods named Food Lion Vendor Pulse Supplier of the Month for February 2009
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When it comes to working with its retailer customers, Kimberly-Clark has a simple philosophy. “We want to be the indispensable partner,” said Greg Pike, who leads customer development for Delhaize USA, covering both Food Lion and Hannaford in the Eastern United States.
This case study explains how Kimberly-Clark leverages point-of-sale data with Retail Solutions to foster win-win relationships with Food Lion, and earned Kimberly-Clark the inaugural Food Lion Vendor Pulse Supplier of the Month in January 2009.
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Most consumer goods companies agree that the point-of-sale (POS) and inventory data they get from retailers does not match the store reality – and by a significant factor. Based upon the experience acquired from managing data from 25 retailers for 250 manufacturers, this white paper describes the best practices used by CPG industry leaders to transform their raw retail data into trustworthy data, providing your company with a data quality checklist to leverage accurate, timely data for better business decisions.
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Both retailers and manufacturers know that resolving the issue of out-of-stocks (OOS) is the single and most efficient way to boost sales and gross margin. However, with OOS rates around 8 to 10%, rates have not significantly decreased in the past 10 years and the industry still struggles to implement effective OOS reduction mechanisms. This white paper, based on the results and insights Retail Solutions gained in over twenty OOS studies for leading CPG manufacturers, sheds new light on the effectiveness of some of the methods used, from zero-sales tracking to multi-echelon inventory management, from planogram to store interventions, and offers actionable recommendations to finally solve the OOS riddle.
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February 20th, 2008 (Webinar)

Many have tried to build and leverage a DSR, but only a few have succeeded. In this executive-level briefing, Lora Cecere of AMR and Dr. Jonathan Golovin of Retail Solutions, discuss the lessons learned from these implementations and offer practical advice to consumer goods professionals looking to improve the way they handle and create value with retailer data.
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While Demand Signal Repositories (DSRs) are emerging as a critical element of manufacturer IT strategies, very few companies are successful with their implementation projects. This white paper explores some of the difficulties faced by consumer goods companies as they are trying to consolidate, cleanse and harmonize retailer data, and offers solutions to help manufacturers focus on creating value with retailer data, rather than on struggling to build and operate their DSR.
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“Why did you adopt the T3Ci algorithm?
It was easy. Their algorithm was outperforming ours. We tested theirs against ours and found that their system was detecting 5-8X more OOS conditions than we were getting from our algorithm.”
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