Retail Solutions' experience and market reach were critical factors in our selection. We view data sharing as a critical process for Hannaford, but we don't want to handle the complexity of the data sharing infrastructure; we'd much rather focus on building the right processes with our suppliers.
-Fred Snowman, Director of Center Store Merchandising, Hannaford
Some retailers have poured tens of millions of dollars (and sometimes significantly more) into building tremendously advanced data sharing portals. Yet every survey seems to show that only a very small numbers of suppliers actively use these portals. The majority of companies simply do not use the information, and the remainder downloads data into the solution of their choice.
What companies often overlook is that even after the building phase, operating these portals is certainly not an easy task. Training a group of hundreds of suppliers on how to use your solution is a never-ending task. Updating the information for new stores, new category definitions, new items or new data fields can quickly turn into a nightmare. And the slightest data issue will trigger a flurry of phone calls from suppliers trying to understand what happened to the data - potentially straining relationships but more importantly taking away productive time from all parties involved.
Retail Solutions partners with leading retailers to take the pain out of data sharing. Leveraging Retail Data Management capabilities built across 30+ retailers during the last 10 years, our retail partners simply send us their entire data set and we operate an open infrastructure to share it back with their suppliers in a pure Software-as-a-Service, secure, proven infrastructure at no cost to the retailer.
The programs we manage have seen an incredible ramp-up pace. Retailers and suppliers alike are stating time and time again that the open model operated by Retail Solutions is a best practice in the industry. And we are working with over 300 CPG companies, including certainly many of your current suppliers - to give your program an immediate leg up in adoption.
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